Purpose
This process is used to pay management fees and sundry fees to the agency.
If an Agent Payment is processed before Month End, please note:
Management fees are calculated up to the payment run date.
Any receipts entered after this date, where management fees are calculated as a percentage of receipts, will result in additional management fees becoming payable for the month.
Steps
Navigate to Create Payments
Trust Accountant: Accounts Payable > Create Payments
Property Manager: Payments > Create Payments
Select Payment Type
Choose Agent Payment.
Payment Run Date
Leave as today’s date for an ad hoc agent payment, or
Select the last day of the month if processing as part of Month End and all receipts have been entered.
Select Bank Account
Choose the relevant bank account
(Only one bank account can be selected per payment run.)
Apply Optional Filters (if required)
Property Manager
Supplier/Owner
Property Group
Payment Run Group
Select Properties
Select the properties to be included.
Click Update Properties.
Review Agent Fees for Each Property
Review the following fees configured against the property:Management Fees
Automatically calculated and selected as Pay by default.
Scheduled / Recurring Sundry Fees
Select Pay to include these fees.
One-off Sundry Fees
Select Pay to include these fees.
Insufficient Funds Handling
If there are insufficient funds to pay a fee:
Deselect Pay
Select Reserve
This will generate an agent tax invoice in the background, which can be paid later when sufficient funds are available.
Process Payment
Click Process in the bottom-right corner.
The next property will display automatically.
Repeat steps 7–9 for each property in the Agent Payment run.
Approval and Next Steps
If submitted by a Property Manager:
The payment run is sent to a Trust Accountant for approval.
Refer to Approve Payments.
If submitted by a Trust Accountant:
Proceed with the following:
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